What Is Emotional Intelligence?

image by travis bradberry

Anyone can become angry—that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way—that is not easy.
        Aristotle, The Nichomachean Ethics

In our first two blogs, we defined emotions and we looked at a basic understanding of how the brain works. Now we want to define Emotional Intelligence (EQ) and why it is so important. As you can see by the illustration on the left, EQ is different than IQ and Personality. There is overlap, but they are also distinct.

So where did the idea of EQ come from? To answer that question, you have to go back to 1995 and read a book by Daniel Goleman called, Emotional Intelligence: Why it  Can Matter More Than IQ. There is a 10th anniversary version that was published in 2005. In the introduction, Dan Goleman says this:

In 1990, in my role as a science reporter at The New York Times, I chanced upon an article in a small academic journal by two psychologists, John Mayer, now at the University of New Hampshire, and Yale's Peter Salovey. Mayer and Salovey offered the first formulation of a concept they called "emotional intelligence."...I was electrified by the notion, which I made the title of this book in 1995. Like Mayer and Salovey, I used the phrase to synthesize a broad range of scientific findings, drawing together what had been separate strands of research--reviewing not only their theory but a wide variety of other exciting scientific developments, such as the first fruits of the nascent field of affective neuroscience, which explores how emotions are regulated in the brain.

Dan Goleman goes on to say how, in 1995, he wanted the concept of EQ to become a common idea in the culture. The proof is that he was wildly successful. The term is ubiquitous. But what does it mean?

Image by travis bradberry

In the previous post, we talked about how the "rational brain" and "emotional brain" must work together. For that to happen, we have to find ways to slow down to avoid the emotional brain from hijacking the rational brain. That is a skill that can be developed. To the right is a chart that describes the skills that are necessary for one to grow in EQ.

As you can see, these skills involve being self-aware of one's perceptions of one's self as well as others. The particular skill that is needed is focusing on emotions and managing them well. This is what the Bible calls wisdom. If you take a moment to scan through the book of Proverbs, it is littered with sayings that are in the same direction of EQ. Here is just one:

In Proverbs 26:4-5, the writer says this, "Do not answer a fool according to his folly, or you yourself will be just like him. Answer a fool according to his folly, or he will be wise in his own eyes." As you can see, the decision about which action you chose requires a high degree of self-awareness and other awareness. This requires incredible discipline and self-control. It also requires a high degree of awareness of one's own emotions and the emotions of the other person. These skills or character traits come more naturally to some than others. The research is emphatic that everyone can grow in EQ, though.

While the language of EQ and the research is new, the concept is not. The Scriptures regularly call the believer to greater self-awareness. We are called to live a life of humility where we don't think too highly of ourselves but only in the measure of gifts that we have been given (Romans 12:3). This admonition is given within the context of understanding our place within the larger body of Christ. This requires other-awareness.

What is reassuring in the pages of Scripture is the message that we have someone greater outside of us who can form these character qualities and skills within us by his grace and kindness. In fact, it is an experience of that very kindness and grace that enables us to move in the direction of humility while being a conduit of the kindness and grace we have been given.

In our next blog, we will be looking at the specific skills and character qualities EQ is seeking to foster in each of us.

Copyright © 2018 Timothy S. Lane

What Are Emotions?

Recently, I was asked by several organizations and churches to do some work with their staff on the topic of EQ or Emotional Intelligence. Not only was I impressed that these organizations were requesting this kind of training, I was also excited about the opportunity to do some research and develop 4-5 sessions on the topic.

What started as a deep dive into EQ sent me to a much more basic question; "What are Emotions?" This is not an easy question to answer but it is essential if you are going to grow in EQ; which everyone can.

In his groundbreaking book, Emotional Intelligence: Why it Can Matter More than IQ (1995), Daniel Goleman defines emotions this way:

All emotions are, in essence, impulses to act, the instant plans for handling life that evolution has instilled in us. The very root of the word emotion is motere, the Latin verb “to move,” plus the prefix “e-” to connote “move away,” suggesting that a tendency to act is implicit in every emotion (p.6)

A word about what I refer to under the rubric emotion, a term whose precise meaning psychologists and philosophers have quibbled over for more than a century. In its most literal sense, The Oxford English Dictionary defines emotion as “any agitation or disturbance of mind, feeling, passion: any vehement or excited mental state.” I take emotion to refer to a feeling and its distinctive thoughts, psychological and biological states, and range of propensities to act. There are hundreds of emotions, along with their blends, variations, mutations, and nuances. Indeed, there are many more subtleties of emotion than we have words for (p.289).

In other words, emotions are what propel us into action. They are a vital part of what it means to be human. Without emotion, we would cease to act. While Goleman says that the nuances of emotions are endless, there are a variety of "families" of emotions that we are able to identify. Here are 10:

1. Anger: fury, outrage, resentment, wrath, exasperation, indignation, vexation, acrimony, animosity, annoyance, irritability, hostility, and, perhaps at the extreme, pathological hatred and violence.
2. Sadness: grief, sorrow, cheerlessness, gloom, melancholy, self-pity, loneliness, dejection, despair, and, when pathological, severe depression.
3. Fear: anxiety, apprehension, nervousness, concern, consternation, misgiving, wariness, qualm, edginess, dread, fright, terror (phobia and panic).
4. Enjoyment: happiness, joy, relief, contentment, bliss, delight, amusement, pride, sensual pleasure, thrill, rapture, gratification, satisfaction, euphoria, whimsy, ecstasy (mania).
5. Love: acceptance, friendliness, trust, kindness, affinity, devotion, adoration, infatuation, agape.
6. Surprise: shock, astonishment, amazement, wonder.
7. Disgust: contempt, disdain, scorn, abhorrence, aversion, distaste, revulsion.
8. Shame: guilt, embarrassment, chagrin, remorse, humiliation, regret, mortification, and contrition.
9. Inadequacy: helpless, inferior, powerless, incompetent, useless, inept, mediocre.
10. Confusion: distracted, rattled, baffled, bewildered, mystified, flustered, perplexed, jarred, puzzled, jolted.

According to research, in order to grow in EQ, you have to be able to identify and name emotions when you experience them. As you do this, you are more able to empathize with the emotions of others.

Scripture is a book that is very much at home with emotions. The Psalms are the most obvious place to look for them. You will see most if not all of the 10 listed above. All of them can be expressed in helpful and wise ways or unhelpful and unwise ways. They can be expressed in such a way that builds others up or tears someone down. The challenge is managing them wisely. That is a key aspect of EQ.

How are you doing with identifying emotions in your life? Perhaps you could be more mindful of them as you go throughout your day. As you do, take moments to record your emotions and identify them as carefully as possible. This is a very important aspect of growing in wisdom and grace.

Copyright © 2018 Timothy S. Lane

Does your marriage need a tune-up?

I think we could all could use some help and encouragement. That is why I am considering hosting a marriage retreat in Peachtree City, Georgia. Over the past 4 years, as I have conducted marriage seminars, couples have asked if I would consider doing something near Atlanta, Georgia.

Peachtree City (visitpeachtreecity.com) is a beautiful suburb just south of the Atlanta airport. The setting would be in a comfortable hotel with a limited group of married couples. The weekend would be informal with some teaching and practical exercises, as well as some time to yourself to reflect and relax. Some topics to be covered are:

• strengthening your friendship
• managing your conflict, especially the issues that keep coming up
• growing in intimacy

If this interests you, please fill out this form and we will keep you updated:

The New Normal: Resurrection Living

What is the “new normal” for life in light of the resurrection of Jesus? What are the implications for the person who believes it to be true? In Revelation 21:5, the resurrected Christ says, I am making everything new! That everything is everything. Jesus has come to bring cosmic renewal to all that he has made.

In Colossians 3, the apostle Paul draws out some of the most central things that are a part of this amazing renewal that Jesus promises. He begins by saying this: Since, then, you have been raised with Christ, set your hearts on things above, where Christ is seated at the right hand of God. He then says that the following two areas are at the center of Jesus’ renewal agenda.

Character Renewal

In verses 5-11, Paul calls on those who belong to Jesus to put to death the things of the old order and live in light of the new order. Here is a list of things that are passing away and should be put to death in the life of anyone who names Jesus as their King:

• Sexual immorality        
• Impurity
• Lust
• Evil desires
• Greed, which is idolatry
• Anger
• Rage
• Malice
• Slander
• Filthy language
• Lying
• Divisions among people groups and classes

There is something heartening in Paul needing to tell Christians to put away these types of behaviors and attitudes. Why? Because we are far from perfect. We continue to fight against the reality that all things have not been made new, yet! Including you and me. This should keep us very humble.

Relationship Renewal

Here are the things Paul says should be replacing the list above:

• Compassion
• Kindness
• Humility
• Gentleness
• Patience
• Forbearance
• Forgiveness

What a contrast! Jesus has come to change you and me so that we live very different lives personally and with one another. This can feel overwhelming because the second list of virtues does not come naturally to any of us. In fact, you might feel like it’s not even worth trying. That is why we must see one more thing in this passage.

How?

Paul grounds all calls to change in the fundamental reality of the resurrection. Look at these promises and the resources that are yours as you continue to grow in grace:

• Colossians 3:1 -- Since, then, you have been raised with Christ,
• Colossians 3:12 -- Therefore, as God’s chosen people, holy and dearly loved
• Colossians 3:13 -- Forgive as the Lord forgave you.
• Colossians 3:15 -- Let the peace of Christ rule in your hearts.
• Colossians 3:16 -- Let the Word of Christ dwell in you richly.
• Colossians 3:16 -- Gratitude for God’s grace.

Personal and Community renewal is the new normal in light of Jesus’ resurrection. Let’s pray together with one voice, “May your kingdom come on earth as it is in heaven!” Make all things new!

Copyright © 2018 Timothy S. Lane

Parenting and Emotional Intelligence

As you look back on your childhood, how did your family of origin approach feelings? How has that shaped you and the way you interact with others? If you are a parent, how does that play itself out in the way you interact with your children?

This is what researchers call “meta-emotions”; your underlying narrative that interprets how you think and feel about feelings. There are significant implications for parenting. In his book, Raising an Emotionally Intelligent Child, John Gottman says this:

They (parents) want to teach their kids to handle problems effectively and to form strong, healthy relationships. But there’s a big difference between wanting to do right by your kids and actually having the wherewithal to carry it off. That’s because good parenting requires more than intellect. It touches a dimension of the personality that’s been ignored in much of the advice dispensed to parents over the past thirty years. Good parenting involves emotion.

Positive and Negative Emotions

There are basic families of emotions. Some have categorized them into positive and negative. Examples of positive emotions are happiness, excitement, empathy, pleasure and interest. Examples of negative emotions are sadness, anger, contempt, embarrassment and fear. Labeling some emotions as positive and others as negative might imply that you should encourage the good ones and suppress the bad ones. But that would be the furthest thing from the truth. The goal is to understand and express positive and negative emotions appropriately.

The Psalms are a good representation of how to express both kinds of emotions. They show us that positive and negative emotions can either be expressed in godly or ungodly ways. So sadness, anger, fear and embarrassment can be expressed in godly ways and positive emotions can potentially be expressed in ungodly ways. For example, I can be sad over the loss of a loved one and express that in a way that is appropriate and godly. On the other hand, I can be happy and excited due to a misuse of an intoxicant and that would be ungodly.

Parenting and Emotions

John Gottman identifies four parenting styles as they relate to emotions. The first three are unhelpful and the fourth is helpful.

Parenting Style #1: The Dismissing Style

This style of parenting is the “just get over it” style. In an effort to avoid negative emotions, the parent will say something like, “You don’t need to be sad. It’s not that bad. Put a smile on your face. There’s no reason to be unhappy.” Gottman says that while the parent may be well-intentioned, the child is taught that certain emotions aren’t to be experienced and should be avoided.

Parenting Style #2: The Disapproving Style

This style actually punishes negative emotions. Disapproving parents view negative emotions as unacceptable and controllable, so instead of trying to understand the child’s emotions, they discipline or punish them for the way they feel. This rarely enables to child to calm down and it places a great deal of guilt on the child. They may grow up thinking that something is wrong with them.

Parenting Style #3: The Laissez-Faire Style

If the first two styles are not helpful, it may be tempting to think that you should just let children feel and express their emotions any way they want to. It sounds like, “That’s it, just let the feelings out. Whatever you feel like doing is okay.” This style makes the child feel safe with their emotions, but it places no limits on their behavior and there is little guidance on how to deal with their emotions.

Parenting Style #4: The Emotion Coaching Style

This style of parenting engages with the child and their emotions and seeks to understand them while also helping the child express their emotions in appropriate ways. “Tell me how you feel. I’ve felt that way, too. And you can’t hit someone when you are angry. Let’s think together about other things you can do when you feel this way.” There are five basic steps for this style of parenting your children:

1. Be aware of your child’s emotions.
2. Recognize emotions as an opportunity to connect.
3. Listen with empathy.
4. Help the child name emotions.
5. Set limits and find good solutions.

Ephesians 4:26: Be angry but do not sin

While Paul may not have had the language of emotional intelligence, he does understand that a so called “negative” emotion like anger can be godly and it can be expressed appropriately. Not only that, he makes a case for emotional intelligence in the latter part of the same verse where he says, do not let the sun go down on your anger, and give no opportunity for the devil.

What is Paul saying here? Does he mean that you need to make sure you go to a person and deal rightly with your anger before the literal sun actually sets over the literal horizon? I think not. Paul is encouraging us to deal with our anger, and the first thing we need to do is slow down and deal with our own hearts before we go to someone else. It is quite likely that Paul has Psalm 4:4 in view:

Be angry, and do not sin; ponder in your own hearts on your beds, and be silent. Offer right sacrifices, and put your trust in the Lord.

Do you see what the Psalmist does? He acknowledges that anger can be expressed without sin, but one must slow down and deal with their own hearts before the Lord before moving forward. This is a call to self-awareness. But the self-awareness that Scripture calls for is one that has the kindness and mercy of God in view. What is an acceptable sacrifice that the Psalmist has in view in verse 4? King David says this in Psalm 51:16-17:

For you will not delight in sacrifice, or I would give it; you will not be pleased with a burnt offering. The sacrifices of God are a broken spirit; a broken and contrite heart, O God, you will not despise.

The next time you experience any emotion or encounter an emotion in your child, you would do well to slow down and ponder God’s mercy for you in Christ. Allow that experience to move you to engage with your child so that you can help them process their emotions and find helpful ways to express them. You might even have the opportunity to disciple them by letting them know just how the mercy and grace of Jesus is helping you to do this.

This blog borrows from two books by John Gottman. I would highly encourage you to read them both:

Raising An Emotionally Intelligent Child The Heart of Parenting

By Ph.D. John Gottman, Joan Declaire

What Am I Feeling?

By John Gottman PhD

Copyright © 2017 Timothy S. Lane