Tim Lane is the Founder of the Institute for Pastoral Care and Tim Lane & Associates
Have you ever been in a heated conversation with someone and it was just the two of you in a room? In the middle of the argument, your cell phone rings or someone else enters the room and you change in an instant from angry and agitated to quiet, calm and sensitive! Have you ever wondered why you were able to change so quickly? This is the next critical step in the change process that we will cover in this blog series.
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